We believe that the best support is proactive. We are continuously monitoring the TheraDoc system to ensure uptime and to help us respond to a problem quickly, in many cases before users even know about it. In addition to this, our support staff that can be requested via email, phone or pager — any time, any day.
If you are a TheraDoc user and require assistance please contact us via the emergency pager number provided to your organization. If this is not available, please email us. We will respond by the next business day.